Shipping & Return Policy
SHIPPING
Orders are processed between Monday & Friday (excluding public holidays) from 9am - 5pm AEST. Please note that the shipping time DOES NOT include the production time of 2-4 weeks for each order.
Tracking advice will be sent to your email once your order has been sent.
In some cases, we may contact you before your order can be dispatched. To ensure there are no delays, please respond to any contact from the BOMBR Team.
DELIVERY TIMES
| LOCATION | PRICE | ESTIMATED TIME AFTER PRODUCTION |
| Free Shipping (Certain Drops) | $0.00 | 3-7 Business Days |
| Australian Standard Shipping | $9.95 | 3-7 Business Days |
| International | $25.00 | 7-14 Business Days |
Shipping time may vary according to Australia Post and Courier time frames and zones these times do not include BOMBR's processing time.
Shipping times will vary dependant on your delivery location, it takes less time to delivery to Metro than to rural addresses.
INTERNATIONAL ORDERS
Please note that International orders may be subject to customs inspections and import duties and taxes unique to your country.
TAXES & DUTIES
Please note taxes and duties may be charged for international orders.
All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.
If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
RETURN PROCESS
Unfortunately, due to the nature of the business (made to order customs) we are UNABLE to process returns unless an error has been made in production on our behalf.
Please ensure that you order the correct size before checking out. We are unable to refund and receive returns if you order the wrong size.
Please note - All sizes are US sizes. Please research your size before ordering.
Please email johnny@bombrsneakers.com to process a return request.